Frequently Asked Questions
Yes, we do offer international shipping for all our medical equipment products. We’re committed to serving healthcare facilities around the world.
We ship to a wide range of countries across the globe. Our international shipping coverage is continually expanding to reach more medical professionals in need.
Click here to know the list of countries we deliver too
We utilize reputable international shipping carriers to ensure timely and secure delivery. Our shipping methods vary based on the destination and urgency of the order.
The delivery time for international orders can vary based on the destination and shipping method selected. On average, international orders are typically delivered within X to Y business days.
Yes, we provide tracking information for all international shipments. Once your order is shipped, you’ll receive a tracking number to monitor the progress of your package.
Customs fees, import taxes, and duties may apply to international shipments, depending on the destination country’s regulations. These charges are the responsibility of the recipient and may vary.
Yes, we offer a return and exchange policy for international orders as well. Please refer to our Return Policy page for detailed information on the process and eligibility criteria.
Yes, we understand the urgency of certain orders. We offer expedited international shipping options to ensure that critical medical equipment reaches you as quickly as possible.
Our team takes special care in packaging medical equipment for international transit. We use industry-standard packaging materials and techniques to ensure that your items arrive in optimal condition.
If you encounter any issues with your international shipment or require assistance with customs clearance, please reach out to our customer support team. We’re here to help and guide you through the process.
